"We provide our clients with the highest level of personal service." Helen Adams founded her company more than three decades ago in the growing city of Charlotte.
Her goal was to create a company which was based on a strong commitment to personal service, unmatched area knowledge, exceptional real estate expertise, and the highest ethical standards.
The success of our firm is due to the continued commitment to these values.
We provide the "highest level of personal service" in the industry through:
Availability – devoting the time and space to assist all those we serve
Accountability – being responsible and delivering our best Accuracy – focusing on the details and doing it right the first time
Technology – utilizing the best of proven technology to increase performance
Education – achieving continuous professional and organizational development
Innovation – being always open to new ways of creating value for our customers
Communication – genuinely seeking to understand first and to be understood
Expertise – constantly enhancing and applying our skills to improve our service
Experience – freely sharing our lessons learned and wisdom
Creativity – appropriately challenging the status quo to get better results
Partnership – building collaborative relationships in all areas of our work
Engagement – bringing passion and energy to every service we deliver
Our Values
Knowledge
Integrity
Respect
Professionalism
Commitment
Trust
1975: Helen Adams, a 6th generation Charlottean, founded her company in the growing city of Charlotte. Her goal was to create a company which was based on a strong commitment to personal service, unmatched area knowledge, exceptional real estate expertise, and the highest ethical standards. Helen’s son, Jeff Adams began working for his mother’s successful firm in 1982.
1991: In 1991, Jeff Adams bought the business from Helen, and Jeff became President of Helen Adams Realty.
1995: A new construction division was added to Helen Adams Realty, which focused on the sales and marketing of townhome & condominium developments.
2000: The company opened a second office in south Charlotte in December 2000. This state-of-the-art facility serves as an information center for the community of Ballantyne and the South Perimiter. In addition to home-buying, selling and relocation services, visitors can gather free information about home builders, mortgage lenders, home inspectors, closing attorneys, home maintenance and community lifestyle.
2002: A Sales Training Center was created to provide continuing education for all real estate agents. The facility is headed by our Director of Education & Training, Marcia Flammini. Beginning, Intermediate & Advanced real estate courses are held year-round for our associates.
2004: Helen Adams Realty launches a new, state-of-the art website and Internet-based computer network. The new network communicates with wireless PDAs like Palms, Blackberrys & Smart Phones. Agents & staff can access all office files & programs from any PC with an Internet connection, just as if they were in the office.
2005: Helen Adams Realty opened its 3rd office in Birkdale Village, located in north Charlotte in Huntersville, NC. Birkdale is a vibrant retail center that has achieved national recognition as a dynamic, innovative live / work community.